1. Digital Product
The Sake Pass is a digital product. Access to the digital guide and related content begins immediately after purchase and license activation.
2. Refund Policy
- If the request is made within 14 days of purchase and the user has not logged in or viewed the content, a full refund may be issued.
- Refunds are not available after 14 days from purchase or after the user has logged in and viewed the content.
- Refund requests must be sent by email to shiba@plizgym.co.jp.
3. Processing
- Refunds are processed through Lemon Squeezy and returned to the original payment method.
- Processing may take 5 to 10 business days.
4. Exceptions
- If a technical issue prevents access to the service, we will review the case individually.
- If the service is materially changed or discontinued, purchasers will be notified and handled appropriately.
5. Contact
For refund questions, contact shiba@plizgym.co.jp.